Privacy Policy

Last Updated: January 15, 2025

At ScriptlyFluxOn, we believe your privacy deserves serious attention. This policy explains how we handle your personal information when you use our macroeconomic analysis services and educational programs.

We operate from Thailand and comply with local data protection regulations while maintaining international standards for privacy protection. Your trust matters to us, and we want you to understand exactly what happens with your information.

Information We Collect

Personal Information You Provide

When you sign up for our trading education programs or use our analysis tools, we collect information you directly share with us. This includes your name, email address, and any details you provide about your trading experience and learning goals.

Account Information

Name, email, password, and profile preferences you set up during registration.

Educational Data

Progress tracking, course completions, quiz results, and learning preferences.

Communication Records

Messages you send us, support tickets, and feedback you provide about our services.

Technical Information We Automatically Collect

Like most websites, we gather some technical data about how you use our platform. This helps us improve our services and ensure everything runs smoothly. We collect your IP address, browser type, device information, and how you navigate through our educational content.

We also track which parts of our macroeconomic analysis tools you find most useful and how long you spend on different sections of our learning materials.

How We Use Your Information

Primary Service Delivery

We use your information to provide the trading education and macroeconomic analysis services you've signed up for. This means personalizing your learning experience, tracking your progress, and sending you relevant course materials and market insights.

Communication and Support

Your contact information helps us respond to your questions, provide customer support, and send important updates about your account or our services. We might also share educational content we think you'll find valuable based on your interests.

Platform Improvement

We analyze how people use our platform to make it better. This includes understanding which educational materials are most helpful, identifying technical issues, and developing new features that serve our community better.

Important: We never sell your personal information to third parties or use it for advertising purposes outside our own educational services.

Information Sharing and Disclosure

Service Providers

We work with carefully selected service providers who help us deliver our educational programs. These include email service providers, payment processors, and cloud hosting services. All these partners are bound by strict confidentiality agreements and can only use your information to provide services on our behalf.

Legal Requirements

Sometimes we might need to share information to comply with legal obligations, respond to lawful requests from authorities, or protect our rights and the safety of our users. We'll always try to notify you when this happens, unless we're legally prevented from doing so.

Business Transfers

If ScriptlyFluxOn is acquired or merged with another company, your information might be transferred as part of that transaction. We'll notify you of any such change and explain how it affects your privacy rights.

Your Privacy Rights

You have several important rights regarding your personal information. Here's what you can do:

  • Access your data: Request a copy of all personal information we hold about you
  • Correct inaccuracies: Update or fix any incorrect information in your account
  • Delete your account: Request complete deletion of your personal information
  • Restrict processing: Limit how we use your information in certain circumstances
  • Data portability: Get your data in a format you can transfer to another service
  • Object to processing: Stop us from using your information for specific purposes
  • Withdraw consent: Change your mind about any permissions you've given us

How to Exercise Your Rights

To make any of these requests, simply contact us using the information provided at the end of this policy. We'll respond within 30 days and help you understand what options are available.

Data Security

Protection Measures

We take data security seriously and use multiple layers of protection to keep your information safe. Our security measures include both technical safeguards and strict internal policies.

  • SSL encryption for all data transmission
  • Secure cloud storage with regular backups
  • Access controls limiting who can view your information
  • Regular security audits and vulnerability assessments
  • Employee training on privacy and security best practices
  • Multi-factor authentication for administrative access
  • Incident response procedures for potential breaches
  • Regular software updates and security patches

Your Role in Security

While we implement strong security measures, your account security also depends on you. Use a strong, unique password for your account, don't share your login credentials, and log out when using shared computers.

Data Retention

How Long We Keep Your Information

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of information have different retention periods:

Information Type Retention Period Reason
Account Information Active account + 3 years Service delivery and legal compliance
Educational Progress Active account + 2 years Learning continuity and support
Communication Records 5 years from last contact Customer support and dispute resolution
Technical Logs 12 months Security monitoring and system improvement
Payment Information 7 years Tax and accounting requirements

Deletion Process

When retention periods expire or you request deletion, we permanently remove your information from our systems. Some aggregated, non-identifiable data might be retained for statistical purposes, but it can't be linked back to you.

International Data Transfers

Cross-Border Data Processing

While ScriptlyFluxOn operates from Thailand, some of our service providers and systems may be located in other countries. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

Transfer Safeguards

We use standard contractual clauses, adequacy decisions, and other legally recognized mechanisms to protect your data during international transfers. These safeguards ensure your information receives the same level of protection regardless of where it's processed.

Cookies and Tracking

How We Use Cookies

Our website uses cookies to enhance your experience and help us understand how our platform is used. These small files help remember your preferences, keep you logged in, and provide insights into how we can improve our services.

Types of Cookies

We use essential cookies that are necessary for our website to function properly, performance cookies that help us understand site usage, and functional cookies that remember your preferences and settings.

Managing Cookies

You can control cookie settings through your browser preferences. However, disabling certain cookies might limit some functionality of our educational platform.

Changes to This Policy

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website.

Staying Informed

We encourage you to review this policy periodically to stay informed about how we protect your privacy. The "Last Updated" date at the top of this page shows when the policy was most recently revised.

Continued Use

By continuing to use our services after policy changes take effect, you accept the updated terms. If you don't agree with the changes, you can close your account and we'll handle your information according to the previous policy terms.

Questions About Your Privacy?

We're here to help with any privacy questions or concerns you might have.

Email: support@scriptly-fluxon.com

Address: 15 Tha Craownoi, ตำบล สบตุ๋ย
Mueang Lampang District, Lampang 52100, Thailand

Phone: +6644243641

We aim to respond to all privacy inquiries within 2 business days.